Privacy Policy

Ensuring your privacy is a fundamental commitment for us. Therefore, we are dedicated to transparency and take this matter seriously, following industry best practices.

This Privacy Policy applies to all products, services, and websites offered by CIX Capital.

All personal information collected will be used to make your experience on our website as productive and enjoyable as possible, while respecting individuals’ fundamental rights and freedoms, particularly the rights to personal data protection and privacy.

Ensuring the confidentiality and protection of our website users’ personal data is of utmost importance. Accordingly, all personal information relating to members, subscribers, clients, or visitors to our website will be processed in accordance with Brazil’s General Personal Data Protection Law (Lei Geral de Proteção de Dados Pessoais – LGPD, Law No. 13,709/2018).

If you have any questions regarding this Privacy Policy, please feel free to contact us through our dedicated data subject rights email channel.

Information We May Collect

We may collect the following types of information:

Registration Information: Information you provide when contacting us or engaging our services, which is used to address your needs.

• Personal Information: Such as your name, email address, telephone and/or mobile phone number, residential address, date of birth, Brazilian Individual Taxpayer Identification Number (CPF), and other relevant information. We may combine the information provided through your account with information obtained from third-party services to enhance your experience and improve the quality of our services.
• Billing and Payment Information: Information related to invoices, billing, and payments for contracted services.
• Cookies: When you visit CIX Capital’s website, we may send one or more cookies to your computer or other device. We use cookies to improve the quality of our services by storing user preferences and analyzing usage trends.
• IP Address: Internet Protocol (IP) addresses, as well as information regarding data traffic volumes transmitted over the network.

How We May Use Your Information

In addition to the purposes described above, we may use the information we collect to:

• Provide, maintain, protect, and improve our services, as well as develop new services.
• Protect the rights and property of our platform and its users.

How Do We Protect Your Data?

We implement and continuously monitor a range of security measures designed to protect your personal information when it is created, submitted, or accessed.

Our servers are secure, and all sensitive information provided, such as user passwords and credit card details, is transmitted using Secure Sockets Layer (SSL) technology.

Your information is stored in encrypted form in our database, and payment information used for purchases is never stored on our servers. The information is maintained in a data center.

Our database is equipped with access authentication mechanisms that enable detailed logging of access to stored records. These mechanisms allow subsequent verification of the time, duration, files accessed, and identity of the authorized employee responsible for accessing the records.

Although these security mechanisms are designed to protect the integrity and confidentiality of the data collected, users should also adopt basic security practices on their mobile devices and computers, including the use of antivirus software and refraining from sharing their passwords with third parties.

Third-Party Websites

This Privacy Policy applies exclusively to the CIX Capital website.

From time to time, at our discretion, we may include links to third-party services on our website. These third-party websites maintain their own independent privacy policies.

Changes to This Privacy Policy

The CIX Capital website is continuously enhanced through new features and services. As a result, it may occasionally be necessary to update this Privacy Policy.

Continued use of the website following any changes to this Privacy Policy indicates your acceptance of the revised terms.

Email Marketing, Advertising, and Communications Policy

Email marketing is an important tool for communicating with our clients. Creating and distributing marketing emails requires adherence to carefully established procedures to safeguard client privacy and security.

Accordingly, we would like to clarify the following:

Device Information: Information about the device used may be collected to enable the operation of the application. This may include the device model (hardware), operating system, software version, serial number, advertising identifiers, network information, and other related data.

Unsubscription and Data Deletion Requests: If you wish to discontinue using CIX Capital’s services, you may request the removal and deletion of your personal data from our database.

To submit such a request, please send an email to the data subject rights contact channel previously mentioned, including your personal identification information and an explicit statement of your request, in accordance with Law No. 13,709/2018 (LGPD).

Once your request has been identified, we will send you an email acknowledging and responding to your request.

Consent

By using our website, you agree to the Privacy Policy set forth in this document.

Our Privacy Policy does not apply to third-party websites. Therefore, if you access another website through a link on our website, we recommend reviewing that website’s privacy policy.

We are not responsible for the privacy practices or content of third-party websites.

CIX Capital reserves the right to amend this document without prior notice. We therefore recommend that you review our Privacy Policy regularly, as the most current version will remain available on our website.

To exercise your rights as a data subject, please contact us at:

canaldetitulares@cix.capital